Who uses SincoMart's Clerical Services?
Physicians, therapists, mental health professionals, business people, authors, students, professors or anyone who requires freelance clerical services.
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How do I contact SincoMart's Clerical Services?
You can contact SincoMart by telephone: (876)485-6850 or e-mail: services@sincomart.com
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What is the process for sending projects?
If you are dictating onto mini-cassette and are in the Kingston, Jamaica area, call us and we will arrange for pick up. If you are out of our area, you are welcome to send cassettes by courier. Handwritten manuscripts can be sent to SincoMart by mail. Please contact us for further instructions. Once SincoMart has received your documents, they will be transcribed and returned to you promptly.
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How long does it take before I receive my documents?
Total turn-around-time will depend on several factors, including the length and quality of dictation. Sixty minutes of dictation takes approximately six hours to transcribe and proofread. SincoMart will work with you to meet your individual needs.
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Does SincoMart leave blanks in a finished document?
Occasionally, yes. Rather than attempt a guess at what you may be saying if something on the dictation is unclear, a blank will be left in the finished document. You will be informed and can easily fill in the missing word before it is printed. However, if your dictation has excessive mumbling or slurring of speech, an additional 10% will be added to the fee.
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What about confidentiality? Is SincoMart secure?
We are bonded and all documents are kept in the strictest of confidence.
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How is billing handled?
Upon completion of the job, you will be invoiced. Payment is due upon receipt of bill. Overdue payments will be subject to interest charges.
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